The way your business tracks and traces its products can have a big impact on customer satisfaction and productivity. The biggest manufacturing productivity risks of not tracking and tracing properly are disruption, equipment failure, poor quality control, excessive scrap, and rework. If your devices fail and the quality of your products falter, it can be devastating to your business and can severely impact customer satisfaction. Additionally, failure to meet regulatory standards leads to more audits, missed compliance, and recalls on products as well. In a study of manufacturing companies, only 23% had the processes and software in place to enable complete traceability. Additionally, 60% have plans to implement processes and software in the next year that can provide complete traceability. This means that the demand for effective tracking and tracing is only going to increase over time. It is important for your business to choose the right technologies to keep up with customer demands as well as the competition.
Many companies are turning to voice automation solutions for magnified tracking and tracing. SMG3 and Honeywell’s voice solutions help prepare your business to manage customer demands and manufacturing risks by:
Provide your business with the right technology solutions to empower better tracking and traceability. Contact us to get a free assessment on how your business is currently meeting demands.