After record breaking increases in buy-online-pickup-in-store transactions, the question still hangs: is the modern storefront prepared to handle bolstered demands? The answer to that question weighs on how prepared your business is to provide proper customer satisfaction. Researchers say that 33% of customers will use curbside service even more this holiday shopping season. Customers will be dissatisfied if they wait in their cars for a long time or find the wrong products in their trunks when they get home. This is a result of your workers incorrectly labeling products or not having the right information on where products should go. To prevent these errors from occurring, businesses like SMG3 are implementing effective technology into businesses to deliver high-quality, reliable curbside pickup services. Choose from the most rugged tablets, intuitive mobile computers, and expert support for your enterprise with SMG3.
Mobile computer with task management applications and a reliable notification system enable store management to quickly deploy associates to quickly pick orders and deliver them to customer vehicles. Additionally, customers that become accustomed to curbside pickup may continue to prefer the convenience of it going into the future.
Mobile computers, expert support, and enterprise mobility are key to helping retailers make accurate curbside deliveries to meet evolving customer demands. We at SMG3 help businesses adapt to trends that are changing the retail industry, contact us today.